Contact & Grievance Redressal

Reach us for inquiries, subscriptions, or to raise a formal complaint through the SEBI-mandated 3-stage redressal process.

Contact Information

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Email
contact@alphapluscapital.in
For general inquiries
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Phone
+91 82913 41323 / 022-69904001
Mon–Fri, 9:30 AM – 6:00 PM IST
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Registered Address
Unit No. 601-606, Royale Herritage, D N Nagar, Mhada Layout, Andheri West, Mumbai, Maharashtra — 400053
Grievance Email
compliance@alphapluscapital.in
For formal complaints only
Business Hours

Monday – Friday: 9:30 AM – 6:00 PM IST
Saturday / Sunday: Closed
National Holidays: Closed

WhatsApp

WhatsApp support is not currently available. For all queries, please write to our contact or grievance email.

Write to Us

Use this form for general inquiries or service questions. For formal complaints, please use the Grievance Redressal section below.

For complaints: include your subscription/order details and a clear description of the issue.

3-Stage Complaint Resolution

Mandated by SEBI under the Research Analysts Regulations, 2014. Investors must follow this escalation process in sequence.

1
Stage 1 — Start Here
Alpha Plus Capital Associates LLP

Write to us directly with full details of your complaint. Include your subscription details, a clear description of the issue, and any supporting documents.

Email compliance@alphapluscapital.in
Phone +91 82913 41323 / 022-69904001
Timeline Response within 21 calendar days of receipt
2
Stage 2 — If Unresolved in 30 Days
SEBI SCORES Portal

If your complaint remains unresolved within 30 days of raising with us, or if you are unsatisfied with the resolution, escalate to SEBI SCORES.

Helpline 1800-266-7575 (Toll Free)
Timeline As per SCORES process
3
Stage 3 — Online Dispute Resolution
SMART-ODR Platform

For disputes involving monetary claims that remain unresolved through SCORES, investors may approach SMART-ODR for online dispute resolution.

Portal smartodr.in
Type Monetary disputes — Online Dispute Resolution
Timeline As per ODR process

SEBI Office Details

SEBI Head Office
Securities and Exchange Board of India
SEBI Bhavan BKC, Plot No. C4-A, G Block
Bandra Kurla Complex, Bandra (East)
Mumbai – 400 051

Tel: +91-22-26449000 / 40459000
Fax: +91-22-26449019-22 / 40459019-22
Toll Free: 1800 22 7575
IVRS: 1800-266-7575
SEBI Head Office
Securities and Exchange Board of India
Market Intermediaries Regulation & Supervision Department
SEBI Bhavan II, Bandra Kurla Complex
Bandra (E), Mumbai — 400 051